---
title: Customer Support Hours
description: We recognize the importance of timely support, and our dedicated team is here to assist you efficiently. Our online support is available Monday through Friday, from 9:30 AM to 5:30 PM (UK TIME GMT). W
---
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# Customer Support Hours
We recognise the importance of timely support, and our dedicated team is here to assist you efficiently.
**Our online support is available Monday - Friday, from 8:00am to 18:00pm GMT.**
Whether you have questions, need assistance, or want to share feedback, we're prepared to help. Simply visit our **[support tab](https://business.bridebook.com/support/contact)** at your convenience. You can trust that one of our friendly team members will promptly respond to your inquiry.
**Please be aware** **that during weekends and bank holidays, it may take up to 48 hours to receive a response.** However, such delays are rare, as we consistently strive to maintain exceptional service standards even during these times.
Your satisfaction is our utmost priority, and we're dedicated to ensuring a smooth and enjoyable experience every step of the way. Thank you for choosing us, and we eagerly anticipate the opportunity to assist you soon! 💞✨
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