I've had a problem with a venue/supplier on Bridebook and they're not responsive, what do I do?

If you're encountering difficulties contacting your dream venue or supplier, here are some suggestions to help:

Check their website: Visit their website to see if they've recently updated their business information, such as contact details or operating hours. Sometimes, they may have posted important updates or changes that could affect communication.
Find alternative contact information: If you're unable to reach them through the usual channels, try searching for alternative contact information. This could include different phone numbers, email addresses, or even a secondary point of contact within the organization.
Reach out to someone else in the business: If your attempts to contact your primary point of contact are unsuccessful, consider reaching out to another person within the same business. They may be able to assist you or provide guidance on how to proceed.
Utilize their social media accounts: Many businesses maintain active social media accounts where they interact with customers. Try reaching out to them through platforms like Facebook, Instagram, or Twitter. Direct messaging or leaving a comment could prompt a response.

If you've exhausted these options and are still experiencing issues, please don't hesitate to reach out to us for assistance.😊

Please be aware that Bridebook operates solely as a wedding directory and cannot process orders or engage with companies on your behalf.