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Downgrade My SupplierPro Membership

 We understand that business needs can change. Before requesting a downgrade, we recommend taking a moment to explore what is included in your current SupplierPro membership and what may change if you move to a lower tier.

Bridebook is a curated wedding marketplace, designed to help couples discover trusted suppliers for their wedding. Your SupplierPro membership helps maintain your visibility, strengthen your profile, and give couples more ways to connect with your business.

Before You Downgrade

Downgrading your SupplierPro membership will affect how visible and discoverable your business is on Bridebook. 

Features You May Lose Access To

Depending on your current membership, downgrading may affect access to:

  • Profile listed and discoverable on Bridebook – Help couples find your business while browsing the marketplace.
  • Enhanced profile listing – Make your profile more engaging and competitive.
  • Couples Targeting – Reach couples who are more relevant to your business.
  • Couple Activity – Understand how couples are interacting with your profile.
  • Special Offers – Share Bridebook-only discounts to help encourage enquiries.
  • Auto Response Templates – Save time with up to 2 automated response templates.
  • Reveal Couples’ Phone Numbers – Access additional contact details where available.
  • Improved visibility – Maintain a stronger presence within Bridebook’s curated marketplace.
  • More ways to convert enquiries – Use profile, targeting and messaging tools to support your sales process.

Requesting a Downgrade

To request a downgrade, please contact our Customer Service team. They will review your request, guide you through the next steps, and refer your request to the relevant team if needed.

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Important Renewal Reminder

Please note: You must request your downgrade at least 20 working days before your next renewal date. Requests made after this point cannot be processed until your following renewal period, in line with your contractual terms.