I am unable to upload my photos, what can I do?

If you're having trouble uploading your photos, don't worry, we've got some tips for you! 📸

We recommend using the Google Chrome for this task as it is most compatible with Bridebook. Please give it a try and see whether you can upload successfully after swapping browsers.

Please check the following about your images:

• JPEG or PNG format 
• less than 5MB in size
• at least 600 pixels wide. 

Here are also a few other troubleshooting options: 

• Try uploading the photos one by one
• You can also open an Incognito, InPrivate, or Private Browser window and visit business.bridebook.com to attempt the upload again. Sometimes, incognito does the trick!

If you're still facing difficulties, don't hesitate to reach out to us.

Just click on the support tab, leave us a message, and one of our fantastic team members will help you get those photos uploaded. 🦸‍♀️