I'm seeing an error message, what does it mean?

Navigating through digital challenges, you might encounter a few error messages. But worry not, we've got a guide to help you make sense of them!

  • 'Sorry, that password didn’t match. Please try again':
    Your password seems to have a mind of its own. Use the 'Forgot Password' feature to reset it.
  • 'Too many requests. Try it later, please.':
    You've made a few too many attempts with the wrong password. Take a break, use 'Forgot Password' to reset.
  • 'You don’t have the correct permissions to access the supplier site':
    Is your profile unclaimed, or your email playing hide-and-seek? Seek guidance at the Support Tab to find the way.
  • 'Sorry, but you are already signed up with this email':
    Double trouble with signup! Find help at the Support Tab, and we'll guide you through the merging process.
  • 'Failed to fetch':
    Retry, or seek help at the Support Tab if the issue persists.
  • 'Hmm, something is not quite right...':
    Ah, the classic 404! Check the URL. If the path remains hidden, consult the Support Tab for guidance.

When reaching out to the Support Tab, share your story with your email, business name, error message details, and a screenshot/screen-recording of the error occurring. Our team is here to help, without the secret codes! 

May your digital journey be smooth and free of login mazes! 🚀