Fix a Collaboration Email Issue

If your colleague hasn't received their collaboration invitation, here are a few things to check:

1. Confirm the Email Address

First, make sure you've entered your colleague's email address correctly. Even a small typo can prevent the invitation from being delivered.

2. Check All Email Folders

If the email address is correct, ask your colleague to check all email folders, including:

• Junk or Spam
• Promotions
• Updates
• Any other filtered inbox folders

Sometimes invitation emails can be redirected by email providers.

3. Contact Support

If the invitation still hasn't arrived, please get in touch with us through the link below

To help us investigate the issue quickly, include:

• Your Bridebook Business login email address
• Your colleague's email address
• Business name

Our team will look into the issue and help get everything sorted as soon as possible. ✉️

👉Contact Us