I have a finance question, what do I do?

Click here to create a finance support request.

When reaching out, please include your business name and a clear description of your finance-related question.

We can support with:

  • Invoices: Issues with your invoices, clarifications, and disputes.
  • PO numbers: Assistance with purchase order numbers and related queries.
  • Billing or contact information: Updates or changes to your billing address or contact details.
  • Making payments: Guidance on how to make payments, payment methods, and troubleshooting payment issues.
  • Updating your card details: Help with changing or updating your card information.
  • More: Any other finance-related questions not listed here.

We cannot support with:

  • Processing changes to your subscription (e.g., billing periods, downgrades, add-ons)

For subscription-related support, please contact your Account Manager. Here is a guide on how to do that.

Rest assured, someone from our dedicated team will reach out to you within 4 working days to provide the support you need.

We're committed to helping you! 🌟