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      1. Bridebook Business Support
      2. Manage My Account
      3. My Subscription

      I have a finance question, what do I do?

      Need Finance Support? We’re Here to Help 💼

      If you have a finance-related query, please click here to submit a support request.

      When submitting your request, be sure to include:

      • Your business name

      • A clear description of your finance-related question

      We can help with:

      • Invoices – Issues, clarifications, or disputes

      • PO numbers – Help with purchase order numbers and related queries

      • Billing or contact information – Updating your billing address or contact details

      • Making payments – Guidance on payment methods or troubleshooting payment issues

      • Updating card details – Support with changing your payment card

      • Other finance-related queries – If it’s not listed here, we’ll still do our best to help

      Please note:

      We’re unable to process subscription changes for VenuePro memberships such as:

      • Changing billing periods

      • Downgrading your plan

      • Adding or removing features

      For help with venuepro subscription-related requests, please contact your Account Manager. Here’s how to get in touch with them.

      Once we’ve received your finance support request, a member of our dedicated team will get back to you within 4 working days.

      We're committed to supporting you every step of the way 🌟