Auto Follow-ups for Message Templates!

We appreciate that responding to couples is very time-consuming, so are constantly trying to make this process easier and better for you.

Auto Follow-ups allows you to schedule an automatic follow-up message to any couple who has not responded to you.

This allows you to easily spot the warm leads from the cold ones. 

Re-engage couples automatically in 2 clicks

We wanted to make it super easy for you to schedule follow-up messages. You can find this next to the 'Use a Template' section on each enquiry, called "Schedule follow-up".

1. Click on "Schedule Follow-up" to open the list of your follow-ups
2. Choose one of your follow-up templates
3. Your follow-up is scheduled to be sent

4. Follow-up message is sent

You can see a list of your pre-defined follow-up templates. Each of them has a time delay after which it will be sent.

If a couple responds within the timeframe specified, the auto follow-up you originally scheduled will not be sent to the couple, so that you can reply with a different message

In this example, if the couple doesn't reply, the message will be sent after 3 days at the same time when you scheduled it.

If you change your mind you can always choose to cancel your scheduled message.

How to create an Auto Follow-up Template:

Click "Manage follow-ups" under the list of your follow-ups or find the settings icon in the top right corner of your Couples Manager.

You will see a list of your previously created auto follow-ups. To add a new one, click on the "Add" button.

You will see a form very similar to the one in a regular Message Template. In this case though, you have to define the number of days after which a follow-up will be sent.

You can optionally choose to automatically send messages only on business days (Monday to Friday).