Auto Follow-ups for Message Templates!
Auto Follow-ups allows you to schedule an automatic follow-up message to any couple who has not responded to you.
We appreciate that responding to couples is very time-consuming, so are constantly trying to make this process easier and better for you.
Auto Follow-ups allows you to schedule an automatic follow-up message to any couple who has not responded to you.
This allows you to easily spot the warm leads from the cold ones.
Re-engage couples automatically in 2 clicks
We wanted to make it super easy for you to schedule follow-up messages. You can find this next to the 'Use a Template' section on each enquiry, called "Schedule follow-up".
- Click on "Schedule Follow-up" to open the list of your follow-ups
- Choose one of your follow-up templates
- Your follow-up is scheduled to be sent
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Follow-up message is sent
You can see a list of your pre-defined follow-up templates. Each of them has a time delay after which it will be sent.
If a couple responds within the timeframe specified, the auto follow-up you originally scheduled will not be sent to the couple, so that you can reply with a different message
In this example, if the couple doesn't reply, the message will be sent after 3 days at the same time when you scheduled it.
If you change your mind you can always choose to cancel your scheduled message.
Follow up messages look like any other message so the couple will not realise it was automatically sent.How to create an Auto Follow-up Template:
Click "Manage follow-ups" under the list of your follow-ups or find the settings icon in the top right corner of your Couples Manager.
You will see a list of your previously created auto follow-ups. To add a new one, click on the "Add" button.
You will see a form very similar to the one in a regular Message Template. In this case though, you have to define the number of days after which a follow-up will be sent.
You can optionally choose to automatically send messages only on business days (Monday to Friday).