---
title: Message Templates
description: In today's fast-paced, digital world, convenience and efficiency are paramount for engaged couples, especially when it comes to communication. With Message Templates, you can swiftly respond to couple
---
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# Message Templates
### Save Time and Stay Personal!
In today’s fast-paced, digital world, engaged couples expect **quick, clear, and personal communication**. That’s why Bridebook’s **Message Templates** are here to help.
With templates, you can respond to enquiries in just a few clicks, giving couples the simplicity and reassurance they need, while saving you valuable time.
### How to Use a Message Template
Replying with a template is quick and simple:
1. Open an enquiry and look for the **Quick Actions** section.
2. Click **Use a template**.
3. Choose a template from your saved list.
4. The content will automatically appear in the chat box.
5. Hit the **blue arrow** to send — and you’re done!
### Creating a New Message Template
1. Click **Manage templates** (below your template list) or go to **Enquiry settings** on your Enquiries page.
2. Select the green **Add** button to create a new template.
3. Fill in the short form:
- Give your template a name (for your reference).
- Write your message.
- Attach any files you’d like to include (e.g. brochures, price lists).
Your new template will now appear in your list and can be used anytime.
### Personalising Templates with Smart Variables
Make every message feel unique by using **Smart Variables**. These automatically pull in details from a couple’s enquiry.
Available Smart Variables:
- **Couple’s names** → e.g. “Pedro and Ana”
- **Wedding date** → exact date, a season + year, or a range (e.g. “Saturday in Summer 2025”)
- **Number of guests** → the couple’s estimated guest count
To add a Smart Variable:
- Click on a variable in the form while creating your message.
- It will insert into your text and auto-populate with the couple’s details when sent.
💡 **Tip:** Write your templates so they work naturally with *all types of wedding date formats*. For example:
✔️ *“You’re considering \[wedding date\], which we can certainly accommodate!”*
Works whether the date is “1st September 2023” or “Spring 2026.”
❌ Avoid formats like: *“We’re excited to help you plan your wedding on \[wedding date\].”*
This can sound odd if the variable is filled with “Thursday in July 2026.”
### Adding Attachments to Templates
You can attach files to a template (e.g. brochures, menus, or pricing guides).
- Drag and drop files into the form when creating your template.
- When the template is used, these files will automatically be included.
- You can remove attachments or edit the message before sending if needed.
⚠️ Keep the enquiry page open until all attachments have finished sending. You’ll see a progress message while files upload.
### Why Use Message Templates?
- **Save time** – respond to enquiries in just three clicks.
- **Stay consistent** – ensure every couple receives a professional, polished reply.
- **Add personal touches** – Smart Variables make templates feel tailored, not generic.
- **Boost responses** – personalised replies increase the likelihood of couples engaging with you.
### How many message templates do I get?
Here's the breakdown of the tools each **VenuePro** tier unlocks: ✨
- **Essentials** members get one template and no follow-ups.
- **VenuePro Classic** members enjoy four templates and one follow-up template.
- **VenuePro Expert** members get six templates and can deploy up to four follow-ups.
- **VenuePro Platinum** members get unlimited templates and have access to unlimited follow-ups.
🚀 Ready to save time and impress couples?
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