My app has suddenly stopped working, what do I do?

Don’t panic! This can usually be fixed with a few quick steps. Try the following:

• Close and reopen the app.

• Restart your device.

• Make sure your Bridebook app is updated to the latest version.

• Double-check your device’s software is also up to date.

• Check your internet connection (switch between Wi-Fi and mobile data to test).

.

If the issue continues:

• Delete and reinstall the Bridebook app.

• Try logging in via your browser at bridebook.co.uk to see if the issue is app-specific.

• Clear any cached data on your device (instructions vary by device, so check your settings).