My Bridebook isn't working!

If your Bridebook isn't working, start with a little DIY:

• Make sure your app is updated to the newest version.
• Double-check that your device's software is also up-to-date. 

If the issue persists:

• Pop over to our Support Tab
• Drop us your login email, a rundown of what's happening, and your device or browser details (for example, an iPhone 12 with iOS 17.2, or desktop with Chrome).
• Where relevant, include some screen recordings or screenshots to show us what's going on.
• Our Bridebook experts will then get to work to investigate and fix the issue.