I can't log in, what do I do?

• • Check your login details are correct. ✅
  • If using the app, close and reopen it; for desktop, try a hard refresh (Ctrl + F5) 
  • Make sure your Bridebook is up to date with the latest version.
  • Double-check your login method (whether Google or Facebook).
  • Click the 'Forgot password' option in the sign-in menu and follow the provided link.

Still having trouble logging in? Why not try via your browser? Here are the steps:

• Clear Cache and Cookies: Go to your browser settings and clear any stored cache or cookies.
• Switch Browsers: If the issue persists, try logging in with a different browser, like Chrome.
• Disable Extensions: Temporarily disable any browser extensions that might interfere with the login process.
• Check Connection and Updates: Ensure your internet connection is stable and that your browser is up-to-date.
• Enable Pop-Ups: Make sure your browser isn't blocking pop-ups, as these may be required for login.